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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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eric nelson

February 19, 2025

1  out of  5
rating by eric nelson
"Years ago Ryan Flaig was the agent my parents and I used for auto insurance. After an accident I chose to drop my coverage. Immediately Ryan reached out to my mother and informed her that he be dropping her coverage if she ever let me drive her car. I can only imagine how many people he has treated like this. I broke no rules/laws in my actions, it seems Ryan Flaig simply has it out for me and was willing to take it out on my family. I just thought people should know how he does business."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority. However, Eric, this occurred over 20 years ago. There were obviously more details involved than you cite here. The decision to exclude drivers from coverage is not a decision that we make in my office. Decisions of that nature are made at the Corporate level and I am sure that we offered other options before arriving at that decision. I am honored that your mother and your sister continued to place their trust in State Farm and my office for many years following the situation that you brought up. "
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Julie Kappler

June 14, 2024

5  out of  5
rating by Julie Kappler
"Ryan has been very courteous and responsive-I appreciate it!"
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Matt Bush

February 27, 2022

5  out of  5
rating by Matt Bush
"Always helpful amd willing to offer solutions to questions."
We responded:
"Thank you Matt! It's always a pleasure to serve you. We appreciate your business!!"
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Jed Row

September 11, 2019

5  out of  5
rating by Jed Row
"Ryan is the best insurance agent in eau claire"
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Katie Lingl

December 18, 2015

5  out of  5
rating by Katie Lingl
"I've been with State Farm for 18 years, 10 of them with Ryan Flaig's office. They handle all of my insurance needs even though I moved across the state from Eau Claire over 4 years ago, and continue to know me by first name every time I call for anything. Their service is outstanding, and I look forward to my Christmas gift from them every year... I LOVE never having to worry about address labels when it's time to send out my Christmas cards! I would recommend State Farm and this office to anybody!"